Ipsos inCompass Diary Terms and Conditions

1. Membership

By joining the inCompass panel, completing the inCompass Diary, taking part in inCompass surveys or using the panel members’ website, you accept that you must abide by these Terms and Conditions. We reserve the right to amend or change these Terms and Conditions, so please ensure you read these Terms and Conditions regularly (on the website www.incompass.me.uk if you have access to the website, or the latest version that has been posted to you if you do not have access to the website).

Membership of the Panel:

• Is restricted to individuals aged 16 or over, resident in the United Kingdom.
• Ipsos reserves the right to refuse any membership applications and/or terminate membership without giving a reason.
• Membership is free and is personal to you. You may not transfer your membership to anyone else.
• You will NOT be eligible to join (or if already a member, remain a member of) the inCompass panels if:
  • You, or any of your immediate family members, are employees of Ipsos or their respective parent companies, subsidiaries, affiliates.
  • You have already signed up to one of the inCompass panels i.e. if you have joined the inCompass Diary panel, you will not be eligible to join the other inCompass panel (that involves installing an app or VPN on your smartphone or other devices) and vice versa. This includes signing up twice or more for the same panel. Any duplicate memberships will be excluded from the panel and will not be eligible for any incentives.
  • Another member of your household has already joined one of the inCompass panels.
• To the extent permitted by law, Ipsos shall not be liable for any losses, costs or expenses, (including indirect, consequential or incidental losses, costs or damages) howsoever caused, arising out of your membership of the inCompass panel, your use of the inCompass website, accessing the inCompass diary or use of any additional Ipsos research apps.
• Participation in the inCompass Diary panel involves completing an online diary recording your TV, Radio and Online behaviour.

By taking part in the inCompass Diary Panel you are required to agree to:

• Ipsos inviting you to complete short questionnaires or fill in diaries
• These terms of use (“Terms”).

Responsible Membership

• As part of your membership of the inCompass panel, we encourage you to participate honestly and responsibly.
• To help ensure responsible behaviour, you must NOT use this Panel to impersonate any person or entity, including, but not limited to, an Ipsos official, Panel leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity.

2. Information

In order to register as a member of the panel, you will be asked to provide your name, personal email address and other personal information – please see our Privacy Policy for more details (link here). You are responsible for ensuring this information is true and accurate, and for ensuring it is kept up to date. You will also be asked to provide further information when you complete any of the panel surveys.

Full details of the information collected and how it will be used can be found in the Privacy Policy here.

3. inCompass panel costs

The inCompass diaries are made available to you for free; however, the diary will use small amounts of data over the internet. Depending on how your mobile network provider and/or Internet Service Provider charges you for data use, you may be charged by your provider for this data.

Ownership:

The Diary remain the property of Ipsos. You must NOT make copies of the Diary, give the Diary to someone else, or try to sell them, make them available for other people to use or distribute them in any other way. You must not remove or attempt to alter any copyright, proprietary or legal notices contained within the Diary. Nor are you permitted to attempt to decompile, reverse engineer or attempt to modify the Diary in any way.

You can only access the Diary on your own personal devices. If someone else owns the devices, or pays the bills for the devices, you must have permission from the owner or person who pays the bills BEFORE you complete the Diary.

The inCompass panel and the panel website, referred to as “the Panel” are owned and controlled by Ipsos MORI UK Limited (Company No: 01640855), commonly known as “Ipsos MORI”. Ipsos MORI is a specialist market research agency and part of the Ipsos world-wide group of market research companies. Ipsos is a member of the Market Research Society and, as such, abides by the Market Research Society’s Code of Conduct and supporting market research regulations and guidelines.

Warranties and Liability

The Diary and all content, functionality and features within it are provided "as is" and without warranties or representations of any kind either expressed or implied. To the greatest extent permitted by law, Ipsos disclaims all warranties of satisfactory quality and fitness for a particular purpose and that content, information displayed in or on the Diary is accurate, complete up-to-date and/or does not infringe the rights of any third party.

While we use reasonable efforts to ensure that the Diary is free from viruses and other malicious code, neither we nor any other party involved in producing or delivering the Diary assumes any responsibility, or liability for any viruses or other malicious code that may infect your device passively as a result of using the Diary. Except where required by applicable law, Ipsos shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful code that they access from or via the Diary.

Save in respect of any liability for personal injury or death caused by our negligence, Ipsos shall not be liable for any damages, loss or injury arising in connection with these Terms and/or your use of, or the inability to use, the Diary, or any function of the Diary, howsoever caused.

4. Copyright

The Panel, and the information made available to you through the Panel website and other communications, may be protected by copyright, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorised by Ipsos, you are not permitted to rent, lease, loan, sell, distribute or create derivative works based on the Panel or the Software, in whole or in part.

You agree that you will not reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Panel (including your Panel username), any content within the Panel, your use of the Panel or your access to it.

5. Incentives

All incentives will be made by e-gift vouchers / e-gift codes. The full range can be found on the inCompass FAQ website here.

The value of incentives is £5 for submitting a completed weekly diary (inCompass Diary panellists will be invited typically every 4 weeks to fill out a diary). A completed weekly diary is one where all 7 days of the diary are completed.

6. Links to other websites

The Panel website may provide links to other Websites or online resources. Because Ipsos has no control over such sites and resources we cannot any accept any responsibility or liability for those sites or resources. We cannot guarantee the availability of such external sites or resources, nor do we endorse any content, advertising, products, or other materials on or available from such sites or resources.

You acknowledge and agree that Ipsos shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

7. Technology requirements

In order to access some of the Panel features and/or content, you may need to have Flash player 7 installed on your computer. You may also need to ensure your Internet browser accepts use of Java Script and cookies. Emails sent by Ipsos will be in HTML format, as this allows us to send panellists more elaborate communications. For example, photos or graphics can be inserted or text can be formatted.

8. Exiting

If you no longer wish to take part in our research you may remove yourself from the Panel at any time by clicking the unsubscribe button found at the bottom of the emails you receive from us.
Alternatively, you can send an email to support@incompass.me.uk to request removal and you will be removed from our Panel list. You can also write to the address, or contact by SMS or phone, using the contact details in Section 11 [inCompass team contacts].

Ipsos reserves the right to refuse any membership applications and/or terminate membership without giving a reason.

9. Termination

Ipsos will close the Panel when the research programme ends or is cancelled. Ipsos will inform all panel members by email of the Panel being closed, at which point your access to it will cease.

Ipsos reserves the right to refuse any membership applications and/or terminate membership without giving a reason.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

11. inCompass team contacts

You can contact the inCompass team by sending an email to support@incompass.me.uk or calling on their Freephone helpline 0808 1295701​ or sending a SMS on 07507308591.

Alternatively, you can also contact them by writing to:

• inCompass Panel
• Ipsos MORI
• Kings House
• Kymberley Road
• Harrow
• HA1 1PT